You have worked with your estate agent to get your home ready for sale! You have planted bright flowers in the front yard, touched up worn paint on the staircase, and had your carpets cleaned. The first weekend finally came, and the potential buyers and their agents streamed through. As the weekend draws to a close, you see your agent calling.
Deep breath…and you answer!
We have multiple offers! You can hardly believe what you’re hearing, that’s great news. But then again, what do you do with multiple offers. This is where your agent will help guide you through the process. Believe it or not, responding to a multiple offer situation can be tricky and must be handled carefully. While you have offers to choose from, buyers also know that they are competing with other buyers and might continue to shop as well. Some buyers could fall away simply because they do not want to be involved with a bidding war, so multiple offers are not necessarily just an opportunity to get more money for the home, it’s about much more. The first thing your agent will do is communicate with the buyers’ agents to let them know the situation and give them a realistic timeline for response. It’s important to let the buyers know that you appreciate their offers and value them. , you will sit with your agent and discuss each offer in detail. Look at not only the offer price but the terms; when can they close, how large is the deposit and down payment, what does their lending situation look like, what contingencies are they asking for, how is their credit. The best buyer offer might not be offering the highest price. It could be someone who has offered to remove the appraisal contingency and is putting 50% down on their loan. The point is to determine who is serious and who will close. Then you will respond to one or more of the offers. In crafting a response, agents will use a multiple counteroffer form. This does two things; it allows you to counter the offer at hand and it allows you to counter an offer without the obligation to sell to that buyer if they agree. Did you know that if you send a traditional counteroffer to a buyer and they sign it before its expiration, you now have a valid contract? You certainly don’t want that situation with more than one buyer. You are not obligated to counter each buyer with the same price or terms either. You might like the terms of one offer, but the price is too low while the other offer has a great price but won’t close for 2 months. These counters might look very different from each other. Finally, you and your agent will determine how many counteroffers to send out. You might want to counter all of them or just a few of them. That will also be strategic. If your agent has been able to reach the buyers’ agents, then they can gauge the buyers’ interest, and this can help you determine which buyers you really would like to work with…respond to those. The agent communication is also critical to make sure the buyers know that they are important also and to keep them from losing hope…. or interest…while the countering process continues. Multiple offers are exciting! They offer you a great opportunity to sell for the maximum price with the best terms. If handled properly, you will find a buyer that offers the best possible terms. If mishandled, you might lose them all. Fortunately, an experienced agent can guide you through this situation and ensure you are ready to open escrow Monday morning.